Help
Help & FAQs
Everything you need before and after you order. Can’t find your answer? Contact us.
Ordering
When can I buy?
HERSTEEL launches on Monday 9 November 2026. Join the list to hear the moment it goes live.
What do you sell?
We’re launching with one product, our women’s work trousers. As Sophie puts it: “We haven’t rushed into anything.”
Will there be more products?
New products will be announced here and to our mailing list once they’re confirmed.
Which payment methods do you accept?
TBC Set in Shopify Payments.
Sizing & fit
How do I find my size?
Follow our size guide. It takes a few minutes with a tape measure.
Are these made for women, or men’s trousers in smaller sizes?
Made for women. HERSTEEL trousers are designed around the female body, not adapted from a men’s pattern.
Are HERSTEEL trousers PPE?
No. They’re workwear and are not sold as certified personal protective equipment. Always follow your employer’s PPE requirements for your task and site.
Delivery & returns
Where do you deliver?
TBC Delivery areas.
How much is delivery, and how long does it take?
TBC Costs and dispatch times. Full terms in the shipping policy.
Can I return or exchange?
TBC Return window and exchange process. Full terms in the refund policy.
My order arrived damaged or faulty
TBC What to do. In the meantime, contact us.
Teams & employers
Can my employer order for our team?
TBC Team and bulk ordering isn’t confirmed yet. Get in touch to talk about your team’s needs.
Can you add our company logo?
TBC Not confirmed.